Analyzed operational workflows to identify bottlenecks and inefficiencies. Built a dashboard tracking process metrics in real-time, enabling the team to spot issues immediately.
The operations team was experiencing slow processing times and suspected inefficiencies in their workflows, but they didn't have visibility into where the bottlenecks were occurring. They needed data-driven insights to optimize their processes.
I analyzed their operational workflows using SQL and process analytics to identify bottlenecks. The solution included:
The analysis revealed specific bottlenecks that were causing delays. By addressing these issues, processing time was reduced by 40%. The real-time dashboard enables the team to spot issues immediately and maintain optimal performance.